Ross carbonite manual5/21/2023 ![]() All other trademarks are the property of their respective companies. ©2021 Ross Video Limited, Ross®, and any related marks are trademarks or registered trademarks of Ross Video Limited. Software Issue: 4.7 The information contained in this Guide is subject to change without notice or obligation.Times of company or customer crisis - do what you know in your heart is right. If there's no one to authorize the required action in We will go above and beyond in times of crisis. We will cooperate with and help other friendly companies. We will treat the competition with respect. We will do something extra for our customers, as an apology, when something big goes wrong and We will do our best to understand our customers' requirements. We will always act in our customers' best interest. This code of ethics hangs on the wall of all Ross Video locations to guide our behavior: 1. Our employees truly care about doing a great job and delivering a high quality customer experience every day. At Ross, our employees are a special group. If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at Ross CEO, Ross Video Video Code of EthicsĪny company is the sum total of the people that make things happen. ![]() It guides our interactions and empowers our employees. develop great products that customers love Ross has become well known for the Ross Video Code of Ethics.offer the best product quality and support 2.We expect you will be very happy with your purchase of Ross Technology. Download TeamViewer here.File Info : application/pdf, 392 Pages, 8.83MB Document Document Ultrix User Guide (2101DR-004) User Guide With TeamViewer, our support team can easily create a remote support session. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. After hours and on weekends, a direct emergency technical support phone line is available. During business hours (eastern time), technical support personnel are available by telephone any time. After-sales service and technical support is provided directly by Ross personnel. Our 24 Hour Hot Line service ensures you have access to technical expertise around the clock. Our telephone number is: +1-88 (After Hours telephone number +1 80).Īlternatively, you can contact D3 LED support by Email: you can contact us by:Įmail: the local support specialist is not available, your call will be transferred automatically to our North America center.Īt Ross, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone. Our D3 LED center is open Monday to Friday 7:00 a.m. Our local support number is: 1300 007 677* Our Australia/Sydney office is located in Alexandria, NSW. Our EMEA center is open Monday to Friday 8:30 a.m. Our telephone number is: +1-61 (Toll free within North America +1 83) Our North America center is open Monday to Friday 8:30 a.m.
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